Student Records and Transcript Request Procedures

Student records and transcripts may be requested from several different sources, depending upon the student's last date of attendance or graduation date. Please select the appropriate category from the options below.

  1. Student Graduated or Attended 4 or Less Years Ago
    (not a Panama School)
  2. Student Graduated or Attended 5 -9  Years Ago (not a Panama School)
  3. Student Graduated or Attended More than 9 Years Ago (not a Panama School)
  4. Student Graduated From or Attended a Recently Closed School (not a Panama School)
  5. Students Who Graduated or Attended a DoDDS Panama School (this includes Former Secondary Canal Zone Schools)
  6. Students Who Plan to Continue Education Abroad
  7. Panama Canal College Requests
  8. Graduation Verification for Potential Employers and Recruiters

Notes:

No records will be provided without appropriate written authorization and signatures of the student or parent/guardian (if the student is under 18).

If sending requests via email, please sign the printed request, scan, and attach the file to the email (preferably .PDF or .jpeg).

Student Graduated or Attended 4 or Less Years Ago:

If it has been 4 years or less since the student attended, the student should contact the school directly. School mailing addresses are listed on our website.

Requests may be mailed or faxed to the appropriate office and should include the following information:

  • Full name under which enrolled at time of attendance
  • Social Security Number
  • Date of Birth
  • Name of school and year of graduation or last date of attendance
  • A daytime telephone number
  • Address the transcript/record should be mailed to
  • The student (or guardian) must sign the request in accordance with the Privacy Act before information can be released.
  • Requestor may call DoDEA Records Center at (706) 545-4785 to inquire into the status of a request.

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Student Graduated or Attended 5 - 9 Years Ago:

Transcripts for students who have attended/graduated from schools in the Europe or Pacific area remain at the school for 4 years. Upon the fourth year the transcripts are transferred to the Area Superintendent's Office. Upon the fifth year the transcripts are transferred to a holding area for future archiving. 

Use the following information to request transcripts for the DoDEA Records Center:

DoDEA Records Center
Attention: Transcripts
7441 Custer Rd. Bldg 2670
Ft. Benning, GA 31905

Phone: (706)545-4785
Fax: (706)545-1239


Requests may be emailed, mailed or faxed and should include the following information:

  • Full name under which enrolled at time of attendance
  • Social security number (if applicable)
  • Date of Birth
  • Name of school and year of graduation or last date of attendance
  • A daytime telephone number
  • Address transcript/record should be mailed to
  • The student (or guardian) must sign the request in accordance with the Privacy Act before information can be released.

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Student Graduated or Attended More Than 9 years Ago:

If it has been more than 8 years since the student has attended or graduated, the student should contact Prometric.

Use the following information to request transcripts from Prometric:

Prometric
Attention:  DANTES-DODDS
7941 Corporate Drive
Notringham, MD 21236

Customer Service Representatives:
Phone: (877) 471-9860
Fax: (651) 603-3008

email: pnj-Dantes@prometric.com

Requests may be emailed, mailed or faxed to Prometric and should include the following information:

  • Full name under which enrolled at time of attendance
  • Social Security Number
  • Date of Birth
  • Name of school and year of graduation or last date of attendance
  • A daytime telephone number
  • Address the transcript/record should be mailed to
  • The student (or guardian) must sign the request in accordance with the Privacy Act before information can be released.

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Student Graduated or Attended A Recently Closed School

To obtain a transcript from a school, which has recently closed, please contact the Area Office listed below for the area where the school was formally located.

Pacific Area
Department of Defense Dependents Schools, Pacific
Attention: Transcript Request
UNIT 35007
FPO AP 96373-5007

Phone: 011-81-611-744-5878
Fax: 011-81-98-957-4536

Europe Area

Department of Defense Dependents Schools, Europe
Attention: Transcript Request
UNIT 29649
APO AE 09002

Phone: 011 49 611 380 7444
Fax: 011 49 611 380 7565

Domestic Dependent Elementary and Secondary Schools (DDESS) Area and Panama Procedures

DoDEA Records Center
Attention: Transcripts
7441 Custer Rd. Bldg 2670
Ft. Benning, GA 31905

Phone: (706)545-4785
Fax: (706)545-1239

Requests may be mailed or faxed to the appropriate office and should include the following information:

  • Full name under which enrolled at time of attendance
  • social security number (if applicable)
  • Date of Birth
  • Name of school and year of graduation or last date of attendance
  • A daytime telephone number
  • Address transcript/record should be mailed to
  • The student (or guardian) must sign the request in accordance with the Privacy Act before information can be released.

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DoDDS Panama Schools Student Records/Transcript Request Procedures

All requests for student records should be directed to the DoDEA Records Center.  The address is:

DoDEA Records Center
Attention: Transcripts
7441 Custer Rd. Bldg 2670
Ft. Benning, GA 31905

Phone: (706) 545-4785 Fax: (706) 545-1239
Email: transcripts@am.dodea.edu

Requests may be emailed, mailed or faxed to the DoDEA Records Center and should include the following information:

  • Full name under which enrolled at the time of attendance
  • Social Security Number
  • Date of Birth
  • Name of school and year of graduation or last date of attendance
  • A daytime telephone number
  • Address student record should be mailed to
  • The student (or guardian) must sign the request in accordance with the Privacy Act before information can be released.

If it takes more than 10-12 working days to receive a student record, the requestor may call DoDEA Records Center at 706-545-4785 or DSN 835-4785 to inquire into the status of a request.

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Students Who Plan to Continue Education Abroad

In some instances, colleges abroad require documents executed by the United States Government to be authenticated with an Apostille prior to accepting them as official documentation for enrollment purposes. 

Request for Apostille service must be mailed to the DoDEA Records Center at: 

DoDEA Records Center
Attention:  Apostille Service
7441 Custer Rd, Bldg 2670
Fort Benning, GA 31905  

Phone: (706)545-4785
Fax: (706)545-1239

Requests must include:   

  • Student's Full Name
  • Date of Birth
  • Name of school attended and exact date of graduation or last grade and date attended
  • Name of the school he/she plans to attend and the country
  • Student's daytime phone number and Email address
  • Student's complete physical mailing address
  • Signature (if student is under the age of 18, a parent's signature is also required)  
In addition to the above information, please include: 

  • A Final Transcript (reflecting date of graduation)
  • Copy of Diploma
  • Graduation Certification Letter (signed by the school principal)  

Once the information is processed at the DoDEA Records Center it will be sent to the U.S. State Department for authentication.    Wait time after receipt at the DoDEA Records Center is approximately four weeks.  The sealed documents will be returned to the originator at the physical address provided.

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Panama Canal College

All requests for Panama Canal College student records/transcripts, verification of financial aid, GED, and course descriptions, should be directed to the DoDEA Record Center. The address is:

DoDEA Records Center
Attention: Transcripts
7441 Custer Rd. Bldg 2670
Ft. Benning, GA 31905

Phone: (706) 545-4785
Fax: (706) 545-1239
Email: transcripts@am.dodea.edu

Requests may be emailed, mailed or faxed to the DoDEA Records Center and should include the following information:

  • Full name and/or maiden name under which enrolled at the time of attendance
  • Social Security Number
  • Date of Birth
  • Name of school and year of graduation or last date of attendance
  • A daytime telephone number
  • Address transcript should be mailed to
  • The student (or guardian) must sign the request in accordance with the Privacy Act before information can be released.

If it takes more than 10-12 working days to receive a transcript, student record, verification of financial aid or GED, the requestor may call the DoDEA Records Center at 706-545-4785 to inquire into the status of a request.

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Graduation Verification for Potential Employers and Recruiters

Potential employers and recruiters may contact the DoDEA Records Center to obtain a graduation verification letter. A valid release signed by the former DoDEA student must be obtained before any verification letter will be granted.

DoDEA Records Center

Attention: Transcripts
7441 Custer Rd. Bldg 2670
Ft. Benning, Georgia 31905

Phone: (706) 545-4785
Fax: (706) 545-1239 

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